Demming: Caring for our helpless; to ignore them is to risk your humanity

There’s a human who walks in small tight circles on the pavement in Champs Fleurs in front of a successful company. His fingers on one hand are visibly rotting, his smell is putrid, he made me think of the personification of the ‘creature from the black lagoon’.

I first saw him three months ago and he has continued on his daily pilgrimage in his own hell while commuters like me drive past, taxi people hustle their passengers and employees walk by to get to their stations.

I am told that the aforementioned company has reached out to the Police, the Ministry of Health, The Ministry of Social Services and even sought legal advice; but everyone is constrained by the laws—so unless he agrees, he cannot be removed against his wishes.

The conclusion is that, as a society, we shall observe his slow death on the pavement in the name of human rights. Little by little we shall preside over the decay of a human being until he dies in front of us and little by little the memory will fade.

What is unfortunate is that there are several of these cases on our streets and in our parks, though many of them are in the early stages of deterioration.

This particular case is a thorn in my side. We simply cannot throw our hands up in the air and do nothing. This case is a crisis which requires state intervention. Someone has to be bold enough to come up with a strategy to heal this human being. He ought not to be allowed to fester and die on the pavement.

In the larger context, the issue of vagrancy and homelessness has to be solved. It not only impacts the persons who are sleeping and defecating on the streets but it affects each witness to such abnormal behaviours. In the early stages we may be nauseated but little by little we turn away until we no longer notice; and that is the point at which we begin to lose our humanity.

It was American writer and novelist Pearl Buck (winner of the Pulitzer Prize in 1932), and recipient of the Nobel Prize for literature who wrote: “Our society must make it right and possible for old people not to fear the young or be deserted by them, for the test of a civilisation is the way that it cares for its helpless members.”

This case is yet another example of the extent to which our institutions are failing and it is also an opportunity for collaboration amongst our politicians to deal with this humanitarian issue.

The Parliament website points the researcher to the 2017 inquiry by the Joint Select Committee into the effectiveness of the State’s intervention programmes aimed at socially displaced persons. There is a well presented report with more than 20 recommendations for both short and long term action. The report even mandates that the specific recommendations be implemented in time frames between 3 and 24 months.

However the follow-up report is not available to track which of the recommendations have been implemented. Again there is an implementation deficit. Had we conducted a comprehensive survey of the socially displaced in Trinidad and Tobago as recommended in the report, we would have been able to track each person as is done in other countries.

We continue to defer opportunities to prevent the deterioration which is occurring before our eyes. We know what to do because the reports which we have paid for provide solutions. Implementation is the problem.

Will we continue as we are? Or will we begin to acknowledge that every human is worthy of our efforts to care for them and put the systems and procedures in place to make a difference?

It is time to change and we must collectively make the change.

Desperadoes Steel Orchestra is in no position to refuse the generosity of the prime minister, but the population can. We can tell Dr Rowley that the reasons Despers left the ‘Hill’ are still with us and may even be more deeply entrenched as we count the daily shootings, killings and incidents of violence being perpetrated on some innocent citizens.

The population can tell the prime minister that the property at the corner of Tragarete Road and Victoria Avenue is an ideal location for the theatre concept he is espousing. We can tell the prime minister that gentrification cannot occur simply by placing one icon in a prominent location. The population can tell the prime minister that based on our history, his time frame of a Christmas present is unrealistic.

Despers’ departure from the Hill is symbolic of the deep decay eating away at the core of our society. Crime is a problem that has evolved around the poor judicial infrastructure that has developed over decades and has influenced society’s mindset to accept it, further escalating the spiral.

We accept that there is no single root cause, so an array of solutions will be needed. But crime will not be solved until the population perceives that there is equity and justice.

On one hand, we refer to the ‘criminal elements’ and are comfortable referring to human beings as ‘elements’. Meanwhile, our white-collar criminals use their office, access and money to buy their way into the good graces of politicians, and it is perceived that they can even manipulate the justice system.

I am personally still smarting from the First Citizens’ IPO issue. Recall that a settlement agreement was arrived at without any ‘admission of wrongdoing, guilt or liability, whether civil, criminal or otherwise, on the part of BBL and/or its managing director’.

The players were able to pay a fine, hold on to most of the profit they derived from this deal and continue their lives of luxury. Do you not think that the ‘elements’ can read and understand the extent of this inequity?

If the prime minister had made an ‘incognito’ visit to Despers at the corner of Tragarete Road and Victoria Avenue, he would have felt the love that existed in the panyard this year. From the day of the judging of Youth Panorama right up to the night before the Panorama Finals, there was peace, friendly banter and a communal spirit.

I saw persons in that panyard whom I used to see regularly ‘up de hill’ and some commented that they felt safe enough to return. It is hardly likely that they will visit Despers on George Street because it’s too far from main transit access, locked in by buildings on all sides, and in an area where some might consider their personal security at risk, justified or not.

The plan to redevelop the city of Port of Spain by providing entertainment and exposure of the country’s culture to citizens and tourists alike is a great one. But building a Pan Theatre for Despers in the heart of a decayed part of the city will not stimulate that redevelopment.

You cannot hope to change the character of a neighbourhood by placing one icon there and hoping that everything else around will magically improve. For one icon to make a difference, there has to be a plan that includes access, foot traffic, other activities and security. Gentrification from the bottom is destined to fail.

I understand the graciousness of Despers to say thanks, but as a citizen I am calling on the prime minister to reconsider his decision. The 12th Panorama victory of this band deserves giving them a fighting chance to become sustainable. And, right now, George Street is not the place.

Another Carnival is here again, and we are seeing examples of excellence in performance, delivery and customer service. If these things work in one area of society, why is the performance in other areas so dismal? The answer lies in the proliferation of square pegs in round holes.

Visit Rosalino Street and you will feel the presence of Tribe (the carnival band) and their commitment to the delivery of an excellent product. Contrast that with a visit to the Immigration Office and it is almost like a visit to the twilight zone.

There are pockets of excellence throughout this country and all that is needed is the political will to engage differently to achieve fantastic results.

If Carnival entrepreneurs can deliver quality products on-time, within budget and according to specifications, why can’t we engage them in national service to re-imagine how key products and services are delivered?

If I had the opportunity to dream differently, there are several persons who deliver carnival products whom I would engage to impact our systems.

Imagine Yuma creator Danielle Jones-Hunte as the Chief Imagination Officer responsible for Carnival Transformation!

Derrick Lewis is one of the early transformers of the on-the-road experience with carnival bands so I would appoint him Chief Transformation Officer to reimagine our transportation products.

Carla Parris is presenting a new product showcasing the Business of Carnival so she would be appointed my Product Development Officer responsible for diversification.

This is a short wish-list but taking a helicopter view of T&T reveals that we are clearly stuck in the insanity zone. Philosopher Albert Einstein described that as doing the same thing repeatedly and expecting a different result.

To transform this country, our politicians need to reimagine a future of Trinidad and Tobago that is exciting, bright and sustainable. The politicians have failed miserably so why not try with the people who have used grit and imagination to bring different realities to being on some of our traditional products.

Okay … so you think this plan is ‘outrageous’ and may not work, but think of it a little deeper and ask: what do we have to lose?

There is no denying that each of the persons identified has delivered a product to new audiences. It is evident that they understand their products and have been able to successfully align their product to the audience and even create new audiences and experiences. They have mastered the art of delivering their product on time within specifications and at a profit.

There is no question that this country has the talent.  We have demonstrated competence in many areas.  And we are passionate about the things that excite our imagination.

Let’s use our huge reservoir of talent to make a difference in the everyday lives of our people.  Let’s use the people and lessons of Carnival to show the world what Trinis can do.

I have been mulling over the lessons of the panyard experience and continue to feel that the panyards are on to some yet unexplored management concept in the way they organise themselves for Carnival.

Mind you, there are as many systems as there are bands, but what is common is that they deliver a result over and over. That result is a well-crafted piece of music executed with precision. On judging night, each band delivers something magical.

Oftentimes, two nights before the preliminary judging, the sounds emanating from both shiny and not-so-shiny oil drums are more noise than music; even when the tune is recognizable, the performance is lacklustre. Yet magically, 48 hours later, your pores raise in response to the musical genius manifested during the judging.

My annual journey of admiration leaves me asking the question: can our public service and state enterprises emulate the systems, processes and procedures that bring out the best in Panorama bands?

I think we can, but we must invest resources in understanding those systems, processes and procedures. We need to understand what makes the 5,000-plus pan players deliver the excellence we experience year after year. If anyone is aware that this is being studied, please let me know.

I see the following three concepts replicated in each panyard:

• Being goal-oriented
• Teamwork
• Strong leadership

If you ask any player in any panyard what their objective is, you will get a variation of ‘we plan to win this year’, ‘we are placing in the top three’ or ‘we are placing one better than last year’.

Those responses check all the boxes for how a goal is articulated. If you get into a deeper conversation, the goal will be explained further.

A brilliant example of how teamwork happens is seen in how the music is taught to the players. In one instance, the section leaders arrive early and are ‘given’ the music, which they learn and subsequently teach to their colleagues. Person by person, the music is shared until each person can play the piece. There is patience, love and mutual respect in the teaching.

My third observation is about leadership; the arranger and the drillmaster epitomise the qualities of exceptional leaders. They demonstrate that there is no question about what needs to be done. Once they have decided about a particular aspect of an arrangement, there is no changing their minds and, finally, their passion is infectious.

I continue to ask the question: what makes pan unique in its product delivery? What brings players back to the panyards every year voluntarily? Our pan sides continue to deliver structures, systems and processes without heavy-handed management. What is the inspiration?

Deep in my consciousness, I see an opportunity for this phenomenon to be analysed. How can we set up a laboratory to cull the lessons and make them replicable across our organisations and systems?

Apart from an academic application, we can begin by asking each of our politicians to spend some time in a panyard of their choice and sit quietly and observe. These players, who are often disregarded, can teach us a thing or two about how to treat each other.

A ‘boof’ from your ‘tantie’ will sting, but it will not necessarily lead to any improvement of the undesirable behaviour it was aimed to correct.

At the opening of the refurbished parliament building, called ‘The Red House’ for over a century, our president, Paula-Mae Weekes, fondly re-named ‘Auntie/Tantie President’, ‘pelt a good boof” at the 41 members of parliament and reminded them that the country is hurting. I wonder what response she is expecting, or more importantly, will these pointed remarks catalyse any positive behaviour change in her 41 ‘children’?

On both sides of the aisle, the parties seem stuck in their ruts, unable to redefine themselves in any meaningful way. On the government’s side, we know that election is in the air, with the paving of roadways and the increased rhetoric about transformation. Those of us who have been around the block a couple of times smell this for what it is—cheap, lazy electioneering.

On the opposition side, I was impressed with yet another ‘makeover’ of the leader of the opposition (new haircut and all), and on this occasion, an un-slurred delivery of her remarks at the opening of the refurbished Red House. A closer listen told me that the UNC is smelling victory, but a look at the stable reveals very little to hope for.

When government is weak or unhealthy, everyone suffers and that is what we are suffering from—the malaise of weak institutions and even weaker leadership. I struggle to identify the systemic changes that indicate things are moving in the right direction. Instead, there is the continuous din of accusatory statements about the displaced opposition and a high-pitched tone about a turnaround, which we are all looking for.

The world looks at the ease of doing business ranking as an indicator that a country is on a growth path, but when I see that in four years, we have slipped from 62 to 105 on the index, I have no reason to be happy. Some of the countries ahead of us include Jamaica, St Lucia, Rwanda and Kenya. One of the reasons that this indicator is important is that the easier it is to do business in a country, the more likely it is to attract new investment, which in turn propels growth.

Trinidad and Tobago is at a place where no band-aid can help. What we need is deep systemic change, which can be accomplished by putting to work a team of bright young minds who can take a solutions-oriented approach to at least one of our problems. We continue to suffer because there isn’t the political will to take such a bold move. Instead, we seem to think that advertising campaigns will trick our people into believing that the work has begun.

Annually, there are companies that stage rally-type meetings, engaging the minds and hearts of their employees, but these visioning sessions are supported by work, plans and key performance indicators (KPIs) so that that progress is measurable. Our country is stuck at the rally stage and no amount of boofing from a well-intentioned Aunti/Tantie President will change that.

Maybe at her weekly meeting with the prime minister, the president can demand that he identify one specific goal, supported by action plans and KPIs to prevent her from having to resort to this public boofing at the next opportunity. Meanwhile, thanks for the reality check, Auntie/Tantie.

Like most of Trinidad and Tobago, I am not looking forward to the upcoming election (a.k.a. silly) season with the current offerings. The PNM and the UNC or its derivatives have ruled this country since independence and the problems of underdevelopment persist. 35 more words

Demming: Time to vote for newbie politicians; T&T leaders fail to get things done — Wired868

The PNM Manifesto 2015 begins: “In summary, we in the PNM envision a society where integrity and morality in public life is of the highest priority and the Government serves the public good above all else, and where decisions are made and actions taken by the Government in the best interest of all concerned.”

That statement comes to mind as we embark on the journey towards general elections 2020. It also reminds me that the 2015 elections represented a significant departure from the conventions that we have developed as a country.

Except for the election years of 2000, 2001 and 2002, governments have either called elections early or within ‘three months after every dissolution of Parliament’ as outlined in our Constitution. This was the practice before the PP Administration of 2010.

The PP’s natural term in office was from 18 June 2010 to 17 June 2015. Former Prime Minister Mrs Kamla Persad-Bissessar chose to take the elections down to the wire and hold it on 7 September, with just two days to go for the expiration of the three-month window.

Except for circumstances of war, it is clear that the framers of our constitution intended for the life of parliament to be five years (see sections 67, 68 & 69, Constitution of the Republic of Trinidad and Tobago). The unprecedented extension of the life of parliament—on grounds that have not been shared with the population—communicated the guiding beliefs of an administration that epitomised the negative values that gave us the nickname ‘Trickydadians’.

On one occasion, former Prime Minister ANR Robinson said: ‘… streams into rivers and rivers into seas’ as a way of cautioning us about how small acts of indiscretion can escalate. What the PP government did was not illegal, but it broke a significant precedent in the way we conduct our political business.

One of the reasons 51.68% of the electorate voted for the PNM on Monday 7 September 2015, was their belief in the promises of the manifesto. To live up to those promises, it is necessary for Dr Rowley to dissolve parliament at midnight on 6 September 2020 and announce the date for the general elections. Here is an opportunity for him to demonstrate his commitment to doing the right thing because it is the right thing to do.

The time has come for us to standardise the date for general elections, which I am suggesting should be the fourth Monday in September. If this is done, it will prevent any future prime minister from taunting the public with the remark that the date was in his back pocket or simply extending her term in office for political expediency.

If we can establish the dates for Carnival forever, why can’t we establish the date for general elections with the same certainty?

I have three wishes for our country as we start this new decade: 1. that we treat each other with grace and dignity, 2. that our public officials conduct themselves with kindness instead of arrogance and 3. that we regularise the dates for general elections.

‘Discipline guarantees success’ has been a tried-and-true maxim, but no matter how disciplined you are, if your operating context is chaotic, you are unlikely to succeed.  At all levels, Trinidad and Tobago exhibits a lack of discipline, which is facilitated by the absence of enforcement of the rules.  From captain to cook, there is a woeful lack of discipline and an inclination to look for the ‘work-around’ or ‘link’.

The reality is that there is no ‘work-around’ when it comes to curbing crime.  While the daily headlines reflect our reality of a high murder rate and unrestrained borderline activities and robberies, law enforcement is absent for small crimes particularly traffic violations (other than speeding).

Some citizens feel helpless on the roads where traffic violations are rampant and it is a case of survival of the bold and daring.  This is intensified by the ‘PH’ drivers and maxi-taxis who hustle on the shoulders, break traffic lights and speed limits and stop without warning as they see a potential dollar standing at the side of the road.

The six speed guns have had little impact on the chaotic driving because much of the chaos occurs under the speed limit.  Law and order has broken down in general with the roads being a clear indicator.  Other jurisdictions have demonstrated that strict enforcement of traffic rules results in the discovery of criminals both big and small, so this absence of vigilance escapes my logic.

There is a strong argument that the responsibility for discipline is in the homes, which is supported by several studies that conclude the lack of parental discipline is responsible for aggressive and anti-social behaviour in children.  Even when parental intervention is absent, it does not remove the responsibility from the state for creating a context that encourages compliance rather than rule-breaking or the ‘link-up’.

The state is ultimately responsible for creating efficient structures and systems that facilitate daily living.  For example, in 2010 it took three days to renew a passport; today it is more like three to six months. So there is now a higher temptation to ask: “Who do I know that can help?”

Another example of the state presiding over chaos and confusion is being played out before our eyes in the changeover of our ‘blue notes’—the $100 note.  If the state cannot get basic things right, how can you expect the average citizen to do better?

Most citizens intuitively understand their responsibility, but people do what is done and not what is said. Every time John and Sumintra Public observe incompetence or mismanagement by our leaders, it re-enforces in their minds that this is the standard.  There is no incentive to hold ourselves to a higher standard, particularly since there are not many examples of leaders operating at a higher standard.

The daily lack of graciousness exhibited by our leaders in parliament … the apparent largess exhibited by favoured contractors … the blatant use of cell phones by police officers while driving … the obvious preferential treatment received by the friends and families of those in power … the abuse of special bus route passes …  the list can go on and on and are all examples of some citizens being favoured.  These all send messages to the population that we do not have to hold ourselves to a higher ideal, we just have to know ‘the right people’ and everything will be fine.

Our society cannot thrive in this context. All criminal and antisocial behaviours must be managed either explicitly by consequence management or implicitly by peer pressure and/or moral suasion.

Nobel Laureate and former secretary of state in the Richard Nixon administration, Henry Kissinger, said: “The task of the leader is to get his people from where they are to where they have not been.”

Our next leader must be up to this task!

On an early morning run or walk through Port of Spain, you are greeted by homelessness, filth and a strong smell of human faeces. That’s not very different from some other developing countries, but after 60 years of dominance by one political party, our capital city is still in this sorry state.

Where is the public transportation system to easily get to any destination? Where are the clearly identified public facilities if you need a restroom? Where is the information kiosk to tell the wandering tourist about his or her options? These things just do not exist. Unfortunately, we can easily replace ‘Port of Spain’ with ‘San Fernando’, ‘Arima’, ‘Sangre Grande’, etc, and the questions will attract exactly the same response.

The issues of city transportation, the availability of public restrooms and information kiosks are local government issues, which are absent from the current discussion in the lead-up to the local government elections 2019 (LGE 2019). Maybe the current tone of LGE 2019 is because the parties understand that the results can be an indication of the likely results of the 2020 general election.

It is evident that our boroughs, towns and cities are slowly decaying, regardless of the dominance of reds/yellows/whatever. What is needed is a transformation of the mind to provide some hope to the millennials and, indeed, to the 60/70 per cent of the eligible voters who choose to stay away from voting in the local government elections.

Imagine if we were able to break the dominance of our regional corporations and provide opportunities for minority voices to be heard. It would start a trend of changing the way we do business and redound to the benefit of our towns and cities. Different voices in the chambers would ensure an improvement in the level of accountability.

It would demonstrate to us citizens that, in collaboration, we better serve the greater good and allow for a greater level of transparency. As a country, we continue to attract a failing grade in accountability, collaboration and transparency (ACT).

LGE 2019 provides an opportunity for Trinidad to remove the stranglehold that the reds and yellows have had on our country for the past 60 years. Most of us have had the experience of living in a space for so long that we no longer see the cracks in the paint. Similarly, the reds and the yellows have occupied the space of leadership for so long that they no longer see their own inefficiencies. LGE 2019 provides an opportunity for disruption.

December 2 reflects our moment of freedom; we must use it wisely to send a message of inclusion.