Imbert … neither the love nor the likes!

Jamaican reggie artist Chronixx does it for the “love, not the likes”.  That is the line that dominated my mind in the recent hurricane of lashes that the Minister of Finance received from his post budget discussion.

 

I am convinced that Minister Imbert does it neither for the love nor the likes.  He has been returned to office by his constituents for the past 25 years and this reassures him (the way a battered woman reassures her abuser) that the population will always love him. But politics and spousal abuse are not the same and it is only a matter of time before his constituents say, “enough is enough.”  While I recognize that the vote is for the brand (ie. the party), the representative will either add value or diminish the brand by his actions and words, and at the moment the brand seems to be going in the wrong direction.

Minister Imbert, like the leadership of the current Cabinet represents a cohort which refuses to believe that our future politics will be determined on social media. He is stuck in a paradigm which died at the turn of the last century.  Public figures and indeed politicians whose salaries WE PAY, MUST engage us respectfully.  Communicating in an age of social media means that your every communication must be based on a wellthought through strategy that considers (a) your target audience and (b) the outcomes you wish.  Once your strategy is agreed, and the target audience identified, then you shape the message and decide on the messenger.

Communicating in a digital age means that audiences want quick, easily digestible messages.  They will not engage with the 3-hour budget presentation or the full clip of the exchange at the post-budget discussion.  They will receive whatever is trending and unfortunately in this instance, what was consumed was an articulate black women taking on a sullen faced white politician.  No legal threat or manoeuvre could erase that impact.

The current government has been weak at traditional Communications and they are even weaker at communicating in a digital age. What is needed is a total re-design of the engagement strategy of the government at every level, from the budget presentation to the employment practices of public servants.  Systems re-design is the only way to become effective.

Here’s a CNBC comment that could put some reality to the dinosaur-like thinking that is passing for communications and leadership.

“At 2.01 billion, Facebook has more monthly active users than WhatsApp (500 million), Twitter (284 million) and Instagram (200 million)—combined.  (Source: CNBC)”.

Minister Imbert doesn’t seem to care for the love nor the likes so it’s licks for the population.

 

Sans Website?

office-of-the-prime-ministerLong time ago, when the internet was in the toddler stage, I asked a “techie guru” why do I need a website?  His response – “it’s like your home address”.  In today’s world everything on social media pivots to your website where you essence is communicated.  It is the place where you invite people to learn about you and  decide if they want to do business with you.  That rationale has not changed.

Why then when I google “Office of the Prime Minister of Trinidad and Tobago” I get an under construction message.  But when I google “Office of the Prime Minister of Canada” I get a dynamic website which even includes his itinerary.

office-of-the-prmie-minister-of-canada

In today’s world if you are interested in communicating with your population, you have to use the internet and the range of online tools which it offers.  Inviting yourself to a radio programme just allows you to speak to 18 percent of the population.  What about the other 82 percent?  And what about the youth cohort for whom the internet is their sand box?  Recently I was able to hear the Valedictorian on Facebook Live broadcast from one of the the graduation ceremonies at the University of the West Indies.  This just shows the power of the internet if used sensibly.

I can’t think of one reason why the Office of the Prime Minister of Trinidad and Tobago does not have a functioning website.  It must be a new deliberate strategy to not communicate.  It must be because my Prime Minister and his advisers have no desire to engage  “Pradeep Public”.  It must be because they are have no interest in being inclusive.  It must be because they think they have all the answers.  It must be that the Government just does not understand that the future we must create requires an ICT strategy which enables our people to have information at their finger tips.

We keep talking about diversification.  If ICT does not form the backbone of the diversification strategy then we’ll be saying welcome to the past”. 

Our country has the potential, the people and the creativity.  What we lack is the leadership!

Some Sorrel Juice Please Mr. President!

no_alcoholThere was a time, not so long ago when the only juices you could enjoy at President’s House were sorrel juice, grapefruit juice, mauby, star apple juice and any juice that could be made using local fruits.  I am told the fruits also came from the gardens on the premises. That was a period when the office still held some awe and mystique.  Today, the “The Hassanali’s” are still spoken of in glowing tones as part of the good “ole” days.  For that time, the serving of “home made juice” at President’s House was seen as disruptive.  Fast forward to today and the Office has its own wine label at the expense of the citizens.  There is inconsistency in the messaging here.  On one hand we are saying that there is need for austerity while on the other, we commission a private label wine for the President’s House.

The recent budget announced an increase in the sin taxes (meaning alcohol and tobacco) which is a good initiative but if we are aiming to change the alcohol palette of the Trinbagonian, it didn’t go far enough. It should really have been a one hundred percent charge for all imported alcohol.

If we’re serious about reducing the foreign exchange drain, why not temporarily  ban the use of alcohol at all government functions and on all government premises including the Diplomatic Centre and President’s House. At least we could implement this tax while the country moves towards economic stability. An old saying comes to mind: “People do what you do and not what you say”.   There is a tremendous move to authenticity in today’s world and people are looking for behaviour which they can pattern.  They do not respond to instruction. If you want to call out the best of others you have to be the best you possible.  If we want the population to understand the dire straights we are in, then our actions must be consistent.  The focus at the moment is on the Presidential label for his special wine but it is only a matter of time before someone leaks the bill for the Diplomat Centre and Household.  

How comfortable are you at the Trinidad Country Club?

Those of us who “took tear gas” in the 70s remember NJAC as our hope that “every
creed and race find an equal placeScreen Shot 2015-07-12 at 19.30.29“.  I now ask the question … will Chief Servant Makandal Daaga and Mrs. Liseli Daagaor or Bro. Khafra Kambon be at the UNC meeting at the Trinidad Country Club.  And if we rewound the clock to (2010) the year of their ascendency to political office how would this article have been re-written:  Continue reading “How comfortable are you at the Trinidad Country Club?”

When the Media calls … will you be ready?

web dmIf you have not spent time thinking about this question, chances are you will not be ready.  In today’s fast pace world of instant responses we often see organisations falter in the face of the media. To win this battle you have to be prepared.   Let’s spend a day understanding what the Media wants from you and how you can respond.  Let’s understand how to help the media write their stories.  Click here to register.

Media Training will help you not only understand what the journalist wants from you. More importantly it will help you to give the journalist what they need to write the story you want to see published.